Front Desk Receptionist (Excel Proficiency)

PT. URBAN PADEL INDONESIA is looking for a dynamic Front Desk Receptionist to join our team in Tangerang Selatan, Banten. As the welcoming face of our facility, you will be the first point of contact for our guests, ensuring a seamless and enjoyable experience. This role is perfect for individuals who thrive in customer-facing environments and excel in administrative tasks. You will manage front desk operations, handle reservations, and provide excellent customer service.

In this role, you will be responsible for managing the front desk operations, including handling check-ins and check-outs, managing reservations, and providing excellent customer service. You will work closely with our team to ensure that our guests have a memorable experience. This role offers a unique opportunity to be part of a growing company in the sports and entertainment industry, with a competitive salary and benefits package.

📋 Tanggung Jawab Pekerjaan

• Manage front desk operations, including check-ins and check-outs
• Handle reservations and bookings for our facilities
• Provide excellent customer service to guests and visitors
• Assist with administrative tasks, including data entry and document management
• Coordinate with the team to ensure smooth operations and a positive guest experience
• Maintain a clean and organized front desk area
• Assist with event planning and coordination
• Handle inquiries and resolve any issues that may arise

🎓 Kualifikasi & Syarat

• Proven experience as a Front Desk Receptionist or similar role
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Excel for data management and reporting
• Ability to work well under pressure and manage multiple tasks simultaneously
• Familiarity with reservation and booking systems
• Attention to detail and strong organizational skills
• Ability to work flexible hours, including weekends and holidays
• Fluency in English and Bahasa Indonesia

🛠️ Keahlian

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